Privacy Policy

PRIVACY POLICY

Your Data: Key Summary

  • We’re responsible for all of the information you share with us, but we do not take responsibilities for subcontractors and shipping companies to which we provide your personal details to provide you with the requested service.

  • We never sell your data onto third parties, and only collect as much as we need to improve your experience, communicate with you or deliver your orders.

  • We make every effort to protect your information, and won’t store it for longer than we need to.

  • You are in control of any marketing messages we send you. You will always be able to opt out, and we will periodically check that you still want to hear from us. These marketing messages are treated separately to other emails we have to send you, such as order confirmations, shipping updates, feedback requests after your order or customer service messages.

Statement

P M Promo does not use personal data to run email marketing campaigns.

P M Promo does not store your personal data for longer than needed to provide our services and as required by the law.

P M Promo will only transfer your data to third parties in relation to the provided service and to dispatch your orders. P M Promo is not responsible for other use of your personal data by third parties.

The website (www.pmpromo.co.uk) is designed for businesses more than individuals, therefore we do not usually receive personal data, except in relation to our Business Dispatching Service (see below for more details). The website (www.pmpromo.com) is designed for individuals and final customers.

The following Privacy Policy personal data processed, controlled and collected from both our websites.

Review and Correction of Personally Identifiable Information

You can review any personally identifiable information we collect about you by using the form in the Contact Information section at the end of this policy. You may recommend changes to your personally identifiable information you believe to be inaccurate by submitting an e-mail or written request that credibly shows the inaccuracy. We will take reasonable steps to verify your identity before granting access or making corrections.

If your personal information changes, you may correct, update or remove the personal data you have provided to us by making changes to your profile, by using an “opt-out” message or by submitting a data cancellation request. Our goal is to make sure that our information about you is always current so that we can better serve you.

Electronic Communication

When you access our site or send e-mails to us, you are communicating with us electronically and consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting notices via our site. You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We do not receive a confirmation when you open e-mail from us. If you do not want to receive e-mail from us, please contact us.

Security and Social Media

We safeguard the integrity of our site to prevent any and all unauthorized access to information maintained by us. These measures are designed and intended to prevent corruption of data and to block unknown or unauthorized access to our systems and information. 

However, it is important to recognize that whatever you transmit or disclose online could be collected and used by others or even unlawfully intercepted by third parties. No data transmission over the internet can ever be guaranteed to be 100% secure. While we strive to protect your information, we cannot warrant the security of any information that you transmit to us. You may also take steps of your own to protect your information. For example, you should create a quality password and not share that password with others. You should not leave your computer or electronic device unattended before exiting a session and prior to logging out. You should also properly exit browsers as you move between websites. Please see the P M Promo Legal Statement for additional details.

You should also know that certain social media platforms or features (“Features”), such as the Facebook® virtual button, the Twitter® virtual button and other similar Features buttons may be used to collect your IP address, determine what pages you are visiting and may set a cookie to enable the Feature to function properly. Social media Features are either hosted by a third party or hosted directly on our site. Your interactions with social media Features are governed by the privacy policy of the company providing it, for which P M Promo is not responsibile.

Third Party

We do not sell your data to any third party. We transfer your data only if necessary for the provision of the service. The most common situation is the delivery of the goods. We work with multiple shipping companies (depending on the country of destination of the goods), and we book shipments directly to them (for example: Hermes, Royal Mail), or by using an intermediary third party agent. In most cases for delivery from the UK we use portals such as Parcel2Go. For international deliveries dispatched from the UK we do have a contract in place with DPD Group. For orders dispatched from our suppliers, they will be responsible for selecting the courier depending on the customer deadline.

Here is a list of the main third parties we use to book shipments:

 

Other relevant Third Parties Data Protection Policies:

 

On our retail website www.pmpromo.com (hosted on Weebly.com) payments are processed by SquareUp, which is SCA compliant with 3D-Secure 2 (3DS2):

On our wholesale website www.pmpromo.co.uk payments are processed by Stripe, which is SCA compliant with 3D-Secure 2 (3DS2)

Payment details

We accept payments through this website by Debit / Credit card powered by Stripe. We don't store any record of your payment details on our website. For security reasons, Stripe keeps record of the last four digits of your card number.

We also accept payments by Bank Transfer by placing an order and choosing Bank Transfern as payment method. The transfer will not be processed through this website. We do not store information on our system unless for those required by the law.

On our retail website www.pmpromo.com (hosted on Weebly.com) payments are processed by Squareup, which is s

On our wholesale website www.pmpromo.co.uk payments are processed by Stripe, which is SCA compliant with 3D-Secure 2 (3DS2)

Your data; your rights

As a responsible retailer, we want to keep you informed about how we use your information. You have a right to know this, and you should also be able to ask any retailer to detail it. In line with GDPR guidelines, you have a right to request details about the data we have on you, the right to request we correct any inaccurate personal information, the right to no longer receive direct marketing messages and the right to have some or all of your data forgotten or deleted (in respect with the law)

If you have any questions about these rights, please contact us.

EU General Data Protection Regulation, Enforcement and Contact Information

To correct your personal information, to send an “opt-out” message, or if you have questions or concerns about P M Promo’s privacy policy, you may contact P M Promo using the contact information below.

P M Promo processes your personal information for our legitimate business interests. ‘Legitimate interests’ means the interests of P M Promo in conducting and managing our business to enable us to offer you the best products and customer service that we can. Processing personal data also allows us to:

  • enhance, modify, personalise and improve our customer service
  • understand how visitors interact with our website
  • enhance online security

P M Promo holds and processes your personal data for as long as required for the purpose for which the data was initially collected. Whenever we process personal data we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact us. using the contact information below. Please bear in mind that if you object this may affect our ability to carry out tasks for your benefit.

Data Retention Polhttps://drive.google.com/file/d/16SycAthzvNQrCkwV4uHQ1Sg6aQia2hXj/view?usp=sharing

CLICK HERE to download our full Data Retention Policy.

Revision

We may at any time revise the terms and conditions contained in this privacy policy by updating this posting. Accordingly, you should periodically visit this page to review our current privacy policy. The current effective date of this privacy policy is April 4th, 2019.

A Special Note for our "Business Dispatching Service"

Definitions (specif to this paragraph):

  • the Client: it referrs to a business that contracts P M Promo to be provided with the Business Dispatching Service. The Client is usually a company.
  • the Customer: it referrs to the person (the customers of our clients) who is entitled to received the free gift. The Customer is usually an individual.

To provide our "Business Dispatching Service" we will create a page accessible by the Customers. On this page each Customers can submit their personal information to redeem their gift. To provide the Service and dispatch your order we will collect, process and store the following personal data: name, surname, phone number, email address, delivery address. The form does not require Customers to submit any payment for the item/s nor for the shipping cost, which we both charge to our Client. We do not perform any verification on the validity of the personal data provided to us. The only check we will perform is to assess the validity of the coupon code, which is a required field in the form. Coupon codes are not assigned to a specific person, meaning that the same person with two coupon codes can redeem two gifts (one per submission). Once the code is verified we will book your shipment through a third-party courier in order to deliver your order. We use and book shipments throught Parcel2Go (www.parcel2go.com) that allows us to compare different shipping rates. On Parcel2Go our most selected couriers to dispatch orders within the UK are: Hermes, Royal Mail and UPS, DPD, InPost, Collect+, DHL, DX48, Parcel Force, DHL, TNT. Our most popular choices to dispatch orders within the EU* are: Hermes, DPD, UPS, DHL, TNT, OCS, Landmark, FedEx, Royal Mail, Parcel Force and B2C Europe. Our most popular choices to dispatch outside Europe* are: FedEx, TNT, DHL, Royal Mail, Landmark. *We use also other couriers available on Parcel2Go. In some cases, we book shipments directly with the courier if the offered price is more competitive than others. Visit Parcel2Go for the full list of couriers.

Any individual accepting to receive the service agrees to indemnify and hold P M Promo harmless from any liability, debt, cost, damages and attorneys' fees to the extent caused by or arising out of any wrong, irresponsible, unauthorized or unsecure use of the Customer personal data made by Parcel2Go ; the couriers Parcel2Go works with; other couriers from which shipments are booked directly to them; and any third-party that enter in possess of the Customer personal information.

We will do our best to protect your data and on top of our in-place security measures, we have also implemented the following:

  • Created a brand new account to book shipments and this account will be permanently delated once the service for which we are contracted by our Client is completed and all claims are closed.
  • We do not require an account on our website to be registered to redeem the gift.
  • We will not send you email directly. You may receive emails from Parcel2Go to provide updates on your shipment. Parcel2Go Privacy Policy: https://www.parcel2go.com/content/privacy-policy.aspx.
  • We will not use your email address and any personal data for marketing activities.
  • P M Promo will exclusively conserve the personal data to provide the service and as required by the law in England and Wales.

If you have any questions please contact us by email at: info@pmpromo.com and quote "Business Dispatching Service" in the email subject.

A Special Note for Parents

Although our site is intended for general audiences, we collect no personal information from children under the age of eighteen (18). If we receive any information from persons we believe to be minors, it will be purged from our database in accordance with any applicable laws.

Disclaimer

This policy applies only to the P M Promo sites (www.pmpromo.co.uk and www.pmpromo.com). Although our site may provide links to other sites, be advised that P M Promo is not responsible for the content of such other unrelated sites and is not be liable for any damages or injury arising from that content. Any links are provided merely as a convenience to our users. When you link to another unrelated site, you are no longer on a P M Promo site and this privacy policy will not apply. When you link to an unrelated site, you are subject to, and should consult, the privacy policy of that site, and particularly before providing any personal information.

What are Cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What cookies are generally used for?

We use traffic log cookies to identify which pages are being browsed. This data about webpage traffic can then be analysed and, as a result, improve our website in order to tailor it to customer needs. This information is used for statistical analysis purposes and then the data is removed from the system.

Cookies, Interest-Based Advertising and Opt-Outs

To serve our on-line users, we use “cookies” and other technologies to passively collect demographic information, customize your browsing experience with us, personalize your experience on our site and monitor advertisements and other activities. Cookies are small data files transferred to your computer by your web browser. Most importantly, cookies created on your computer by using our sites or apps do not contain personally identifying information and do not compromise your privacy or security. The exception to this would be where you have registered with us and volunteered personal information, unless you have logged out following your visit or you have disabled cookies during your visit. We use the cookies feature only to store a randomly generated identifying tag on your computer or electronic device. Our third party advertisers may collect anonymous information about your choices on our site through the use of cookies and other technologies to deliver relevant banner advertisements that are tailored to your interests.

Session Cookies

Session Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages.  They are usually removed when the browser is closed.

Persistent Cookies

Persistent Cookies are used to store user preferences. These changes make the site easier to navigate and/or allow users to leave a part of their “personality” at the site.  These cookies expire after a certain period or can be removed manually.

First Party

These are cookies issued from the site you are visiting.  We use a number of suppliers to provide the services we offer, but the majority of cookies we place on your machine fall under this category.

Third Party

These are cookies issued that are different from the site you are visiting e.g. a Facebook feed on a page.

Opting out of cookies

•    There are a number of options available so that you do not have to store any cookies at all.
•    You can set your browser so that it will not accept and store any cookies.
•    You can allow only certain trusted sites to store cookies on your computer.

It is worth bearing in mind that if you decide to delete all of your cookies, then you will likely have to re-enter all of your usernames and passwords on all of the sites that you visit, which will take you longer when shopping.  The P M PROMO website, though, will operate to your preference setting and you can choose to navigate with or without cookies.

Contact Information

Email: info@pmpromo.com

P M Promo Ltd
2 Gloucester Road North,
Bristol, BS7 0SF, United Kingdom

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